Privacy policy

Who we are

This website is run by Kwessa.

We decide how your details are used, which makes us the "controller" under UK data protection law. To ask anything about your data, email hello@kwessa.com.

What we collect

Only what you type into one of our two forms, plus a little technical information that keeps the forms working.

• The contact form: your name, email address, business name, website (if you give it), the service you're interested in and your message.
• The free AI Check form: your name, email address, business name, website, country, a line on what you sell or do, and any questions you add.
• With each form: the date and time, the type of browser you used, and a scrambled version of your internet address (a one-way code, so we can spot repeat sending without keeping the address itself).
• When you tick the consent box, we record that you did and when.

Why we use it

• To reply to your note, or to run the free check you asked for and send you the result. Our legal basis is taking steps you've asked for before any contract, and our legitimate interest in answering enquiries.
• To stop spam and abuse, and to keep to one free check per business. Our legal basis is our legitimate interest in keeping the forms usable.
• If you become a client, to do the work and keep the records the law requires.

We don't sell your details, we don't add you to a mailing list, and we don't use them for advertising.

What happens during an AI Check

To run a check we ask AI assistants (such as ChatGPT, Google Gemini and Google's AI Mode) questions about your business, using your business name, website, country and the questions you gave us. We don't put your own name or email address into those assistants.

We also look at your public website, listings and reviews, the same as any visitor could.

Who else handles it

A small number of companies process data for us, under contracts that require them to keep it safe:

• Hosting for the website and its database: Hetzner Online GmbH, in Germany.
• Email delivery, for the notifications we receive and the confirmation we send you: Resend (Resend, Inc., United States). Where data goes outside the UK, it's protected by the safeguards UK law requires, such as the UK International Data Transfer Addendum.

How long we keep it

• Check requests and notes that don't turn into work: 12 months from when you sent them, then deleted.
• If you become a client, we keep what's needed for the work and for our accounts, for as long as the law requires.

Your rights

You can ask us for a copy of what we hold about you, ask us to correct it or delete it, ask us to stop using it or to limit how we use it, and object to us using it on the basis of our legitimate interests. Where it applies, you can also ask for your data in a form you can take elsewhere.

Email hello@kwessa.com and we'll reply within one month. It's free.

If you're not happy with how we've handled your data, you can complain to the Information Commissioner's Office (ico.org.uk). We'd appreciate the chance to put it right first.

Cookies

See our cookie policy for what this site stores in your browser.

Changes

If we change this policy we'll update the date at the top. If a change matters, we'll say so on the site.