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Kwessa

Service 1 · AI Check

Find out what AI assistants tell your customers about you

We ask ChatGPT, Google Gemini and Google's AI Mode the questions your customers ask, about you and about your competitors. Then we check your website, your listings and your reviews, the places those answers come from. You get a plain-English report: what's working, what's wrong, and what to fix first.

Get a free checkSee a sample report

Free, checked by a person, and sent by email within two working days.

A hotel owner at reception reading a printed report

How can I find out what ChatGPT says about my business?

Ask it the questions your customers ask, more than once, because the answers change from one run to the next, and note where each answer seems to come from. Kwessa's free AI Check does this for you: a person puts three of your customers' most common questions to ChatGPT, Gemini and Google's AI Mode, and emails you what came back and the one thing we'd fix first, within two working days. The full check asks ten questions about you and your competitors, each more than once, and also looks at your website, your structured data, Google search, speed on phones and trust basics. It describes what we saw on the day. It is never a score.

Then fix what the assistants get wrong: getting found by AI assistants

Why it matters what AI assistants say about you

You're on the list or you're not

When someone asks an assistant where to buy or who to book, it gives a short list of names. You're either on it or you're not.

"Is this business legit?"

People who have already found you now often ask that before they pay. The answer is built from whatever the assistant can find, and it's often out of date, or about a different business with a similar name.

The mistakes are the useful part

What the check usually turns up first is what the assistants get wrong about you: delivery terms you changed last year, old prices, a mix-up with another company.

What the AI Check looks at

Six areas, looked at the way a customer and a search engine would see them.

  1. What the assistants say

    Questions a real customer would ask, in your country. We ask each one more than once, because answers change between runs.

  2. How your site comes across

    The first-time visitor's view. Can they tell who you are, what you sell, what it costs, and how delivery and returns work?

  3. The facts machines read

    Page titles, business details and product data in your site's code (structured data), which search engines and assistants rely on.

  4. Google search

    Whether your pages are found at all, and who appears instead of you when they aren't.

  5. Speed on phones

    Google's own speed test, run on the pages that matter to a customer.

  6. Safety and trust basics

    What any visitor can see from outside: a secure connection, whether your email domain is protected against people pretending to be you, and the details UK and EU rules expect a business website to show. We never try to break in, and nothing in the report is legal advice.

Free check or full check

What the free check and the full check include
Questions askedFree check: 3, the ones your customers ask mostFull check: 10, about you and your competitors
AssistantsFree check: ChatGPT, Gemini and Google AI ModeFull check: The same, with each question asked more than once
Website and listingsFree check: A quick lookFull check: Everything above: site, facts, Google, speed and trust basics
What you getFree check: A short email: what the assistants said, and the one thing we'd fix firstFull check: A written report with every finding, why it matters and the fix, in order
Checked by a personFree check: YesFull check: Yes, every line
PriceFree check: FreeFull check: Quoted after a short chat

The free check is a snapshot of one day. AI answers change from one run to the next, so we never give you a score, only what we saw and where it came from.

What you get

The full check comes as a written report. Each finding says what we found, why it matters and how to fix it, and gets a priority: fix this week, fix this month, or worth doing.

This sample is about a made-up shop. Every name and figure in it is invented to show the format.

  • Sample report page: the short answer, with six area summaries and the five fixes that matter most
  • Sample report page: what AI assistants say, with a table of questions against assistants
  • Sample report page: trust findings as cards, each with what we found, why it matters and the fix
Download the sample (PDF)See the sample report

How the AI Check works

  1. Step 1: Tell us about your business

    Your business, your website and the country you sell in. The form below takes a couple of minutes.

  2. Step 2: We run the questions and look at your site

    A person checks every finding before it goes anywhere near you.

  3. Step 3: You get the result by email

    For the free check, within two working days.

  4. Step 4: If you want help, we quote for it

    You can fix things yourself from what we send. If you'd like us to do it, we'll quote, and there's no obligation.

What we need from you

For the free check, your website and up to three questions your customers ask. Nothing else.

We never ask for passwords or access to your accounts for a check.

Questions about the AI Check

Will this get me recommended by ChatGPT?

No one can promise that ChatGPT will recommend you, after an AI Check or anything else, and you should be wary of anyone who does. The assistants decide what to say. What we can do is show you what they see and fix what's wrong, which is the part you control.

How is the AI Check different from an instant AI visibility checker?

Instant checkers send automatic questions and usually give you a score. The AI Check is run and checked by a person: we use the questions your own customers ask, ask each one more than once, look at where the answers come from, and tell you the one thing we'd fix first. There's no score, because AI answers change from one run to the next.

Why do you ask each question more than once?

Because the answers change from one run to the next. Asking a few times shows what comes up reliably and what was a one-off.

Do you need access to my website?

We don't need access to your website for an AI Check. We only look at what any visitor or search engine can see.

Is this only for online shops?

The AI Check isn't only for online shops. It's for any business people ask an assistant about: shops, restaurants, clinics, trades and services.

Which countries do you cover?

The AI Check covers the UK and Europe first. If you're elsewhere, ask us anyway.

What happens after the report?

After the AI Check, what happens next is up to you. Most of it you can fix yourself from the report. If you'd rather we did it, ask and we'll quote.

Get your free AI Check

Tell us a little about your business. A person runs the check and you'll hear from us within two working days.

One line is enough, for example "handmade candles" or "a family dental practice".

Questions your customers ask an assistant (optional)

Up to three, if you know them. If not, leave these empty and we'll pick some.

The AI Check describes what we found on the day. It isn't legal advice, and it can't guarantee what any AI assistant or search engine will say.

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